Delivery and rfund policies
Delivery:
- Thank you for letting Brunelli inspired your life!
- We know you can't wait to get your order. That is why our team will process it in a delay of 3-7 business days.
- Once your order is prepared for shipment, you will receive an email with your tracking information.
- Orders are shipped by Fedex and delivered in Canada and United States.
- Please allow 2-7 business days for delivery.
Shipping fees in Canada:
- A $5 shipping fee applies to orders totaling less than $50 before taxes.
- An $8 shipping fee applies to orders between $51 and $199 before taxes.
- We offer free shipping on orders of $200 or more.
Delivery charges for the United States:
- A $12 shipping fee applies to orders totaling less than $100.
- A $20 shipping fee applies to orders between $101 and $249.
- We offer free shipping on orders of $250 or more.
- If your state is not serviced by our carrier, please contact us to request a shipping quote.
Returns:
- You changed your mind? The colour is not right for your décor or the loved one doesn't like it?
- Within 15 days from date of delivery, you can contact us at support@brunelli.ca. We will send you by email a Fedex shipping label.
- Once your return is received and accepted, we will refund you.
- To be eligible for a return, your item must be unused, unwashed, in the original packaging.
- All refunds will be made in the original form of payment.
- Original shipping charges will not be refunded.